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Tank OwnershipVIEW FAQ's

The Truth About Buying a Propane Tank

Boulden Propane has been supplying propane to New Castle, Cecil and Chester Counties for over 40 years. In that time our name has become synonymous with responsibility and reliability – the two most important things in the propane business.

A request that occasionally comes from the building industry is the desire to purchase underground propane tanks during the construction of new homes, in an effort to give customers the ability to choose a propane supplier when they move in.

“I want to give my customers a choice.”

The simple truth is that your customers will be able to choose their propane supplier, regardless of whether or not they own their tank. Here are some points to help you better understand the choice you are making for them:

  • Purchasing a propane tank for your homeowner adds thousands to their mortgage and translates to an investment that is not recuperated when they sell their home.
  • Homeowner insurance providers may not cover underground propane tanks and some are even becoming reluctant to insure a home that has a customer-owned propane tank. By choosing to install supplier-owned equipment, your customers are protected against any potential liability associated with the tank on their new property, such as regulator replacement and cathodic protection testing.
  • With the cost of steel on the rise, the savings that homeowners once realized in as little as five years of propane purchases, is now ten or more years away. Most people won’t live in their home long enough to realize this savings.
  • ‘Tank Swaps’ are a common practice among area propane suppliers and are carried out with a simple phone call. A supplier-owned tank can be transferred to another company at any time, if the homeowner chooses.

Wouldn’t you rather…

Provide your customers with the security of knowing they will be taken care of by a respected and reliable propane company when they move into their new home.

  • Most new homeowners have never had experience with propane service before and don’t know the first thing about it. It can be a very frustrating task to seek out the various propane suppliers in the area and then sort out any differences in service.
  • Another truth is that most new homeowners don’t call for propane service until they actually run out of gas. This means that their first experience with propane is a bad one. By securing a provider up front for them, you can be sure that your customers won’t run out of gas when they need it the most.
  • As Boulden customers, your homeowners will receive free cathodic protection testing to ensure that the tank buried in their yard is in good condition and complies with NFPA requirements.
  • Lastly, supplier-owned tank and equipment is the responsibility of the gas provider to maintain, repair, or upgrade – should anything happen – which could potentially save your homeowners thousands of dollars.

…provide security by choosing a supplier-owned tank?

Boulden Propane has weighed these facts and it is clear to us – as a responsible propane supplier – that we should shoulder the burden and liability of owning and maintaining the tanks that we put in the ground, not the homeowner. Propane is what we do, 24 hours a day, 7 days a week, 365 days a year. We believe transferring this liability to the customer would be irresponsible on our part.

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